This is Volume II of Into the Light: A Search for Excellence in the Arizona Public Behavioral Health System. The way to read this is as a "sourcebook" for implementing best practices in behavioral health systems, with further discussion of specific best practice elements, criteria for model components, performance measures, and specific examples of best practices in Arizona and elsewhere. These are representative examples only, and are not meant to be exhaustive.

Introduction

Discussion of Best Practice Elements and Criteria

Public Behavioral Health Best Practice Models for Children and their Families

Table I: Model Elements, Criteria and Expected Results for Children and Their Families

Examples of Best Practice Models and Approaches for Children and Family Services in Arizona and Elsewhere

Public Behavioral Health Best Practice Models for Adults

Table II: Model Elements, Criteria and Expected Results for Adults

Examples of Best Practice Models and Approaches for Adults in Arizona

Public Behavioral Health Best Practice Models for Special Services (Co-occurring disorders, Geriatric Services, Suppored Housing, Employment)

Table III: Model Elements, Criteria and Expected Results for Special Services

Examples of Best Practice Models and Approaches for Special Services in Arizona and Elsewhere.

Best Practice Models for Management of Public Behavioral Health Systems

Table IV: Model Elements, Criteria and Expected Results for Management of Systems

Examples of Administrative Best Practice Models and Approaches in Arizona

Characteristics of Excellent Public Behavioral Health Systems

Table V: Characteristics and Indicators of Excellence in Public Behavioral Health Systems

Use of Data for Baseline Assessment and Measurement of Progress for Attaining Best Practices in the Public Behavioral Health System.

Conclusion

Appendix A: Criteria for Public Behavioral Health Best Practice Domains

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